HCI research in sensitive settings: learning researcher reflexivity, ethical conduct and empathy in participatory design approaches

While there is an increase in HCI research in sensitive settings, design researchers often lack the needed training or preparation to navigate ethical challenges or emotionally difficult situations. In this course, we will provide researchers, designers or students concrete skills and insights into conducting HCI research in sensitive settings, based on our experience in involving users with a broad range of vulnerabilities in HCI research. We share lessons learned on ethical research practices and inclusive design methodologies to be applied in sensitive settings. Lastly, all attendees will apply the lessons learned to their current research projects during hands-on exercises.